Thank you for shopping with SmallSpaceOasis. Our Billing Policy ensures a transparent and trustworthy shopping experience by detailing our billing procedures and policies.
Order Confirmation and Invoicing
Upon completing a purchase on our website, you will receive an email confirmation of your order summarizing the items purchased, total cost, and payment method used. This email serves as your invoice and proof of purchase. Please review this confirmation promptly and contact us if you notice any discrepancies or have any questions.
Billing Timing
All orders placed on SmallSpaceOasis are billed at the time of purchase. Your payment method will be charged as soon as your order is confirmed. In cases where pre-order or back-order options are available, you will be charged at the time the order is placed, not when the item ships. This policy ensures product allocation and timely processing of your order.
Payment Methods
We accept various payment methods to accommodate your needs, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shopify Payments. All transactions are securely processed, and your billing details are protected. Refer to Payment Policy for further details.
Sales Tax
Applicable sales tax will be added to your order total during the checkout process. The tax rate is determined based on the shipping address and reflects the current rate as dictated by local and state regulations.
No sales tax charged for orders outside the stage of Wyoming.
Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail provided at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Prompt updates to your account information, including your email and credit card numbers with expiration dates, are essential for us to complete your transactions and contact you as needed.
Billing Discrepancies
Should you encounter any discrepancies on your billing statement related to our charges, please contact us within 30 days of the transaction date. Provide all relevant details, including the transaction date, amount, and nature of the discrepancy. Our team will investigate the issue and work diligently to resolve it promptly.
Security
We prioritize the security of your personal and payment information. SmallSpaceOasis uses advanced encryption and security protocols to protect your data during transmission and storage. We comply with PCI-DSS requirements and do not store your credit card information on our servers.
Changes to Billing Policy
SmallSpaceOasis reserves the right to update or modify this Billing Policy at any time to reflect changes in our practices or regulatory requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact us
If you have any questions, concerns, or complaints regarding this Billing Terms & Conditions, we encourage you to contact us at sales@smallspaceoasis.com or by calling (307) 456-7717.
DB Smart Solutions LLC
DBA: SmallSpaceOasis
1603 Capitol Ave, Ste 413, Cheyenne, WY 82001, USA
Business Registration Number: 2023-001303542
info@smallspaceoasis.com
(307) 456-7717